Frequently Asked Questions

v87pro requires all members to complete KYC (Know Your Customer) verification before processing any withdrawal. Accepted documents include your Indonesian National Identity Card (KTP), a valid passport, or a government-issued driving license. Upload clear, unobstructed photos of the front and back. Verification is typically completed within 2 hours during business hours (WIB).

No. v87pro strictly enforces a one-account-per-person policy. Registering multiple accounts — whether under the same name, different names, or shared devices — is a violation of our Terms and Conditions. Duplicate accounts are subject to immediate suspension, balance forfeiture, and a permanent ban. If you have forgotten your login credentials, use the password recovery option on the login page.

First, use the "Forgot Password" link on the login page — a reset email will arrive within a few minutes. If your account has been locked due to multiple failed attempts, wait 15 minutes before trying again. If the issue persists, contact our 24/7 support team at [email protected] with your registered email address and we will resolve the issue promptly.

To permanently close your account, contact v87pro support at [email protected] from your registered email address and request a permanent account closure. Any remaining balance will be withdrawn to your registered payment method within 5 business days, provided your KYC is complete. Note that permanent closure is irreversible — you will need to re-register as a new member if you wish to use the Platform again in the future.

The minimum deposit on v87pro is Rp 10.000 across all supported payment channels, including BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, and ShopeePay. The minimum withdrawal amount is Rp 50.000 for e-wallets and Rp 100.000 for bank transfers. There are no processing fees charged by v87pro on either deposits or withdrawals — though your bank or e-wallet provider may apply their own transfer charges.

Yes. v87pro supports all major Indonesian e-wallets for deposits and withdrawals, including OVO, GoPay, DANA, ShopeePay, and LinkAja. E-wallet transactions are generally processed faster than bank transfers — most credits appear in your v87pro balance within 30 to 90 seconds. To use an e-wallet, select your preferred wallet from the deposit screen and follow the in-app payment instructions.

Withdrawals to Bank Mandiri accounts are typically processed within 15 to 30 minutes after approval, provided your KYC verification is complete and the withdrawal request is submitted during our standard processing window (6 AM to 11 PM WIB). Requests submitted outside these hours are queued and processed at the start of the next business window. The maximum daily withdrawal limit is Rp 50.000.000 per member.

v87pro does not charge any withdrawal fees for transfers to BRI or BNI bank accounts. Your withdrawal amount is credited to your bank account in full. However, BRI and BNI may apply their own interbank transfer fees if the receiving account is registered to a branch outside your home province — these charges are levied by the bank, not by v87pro, and are outside our control.

Mix parlay (Indonesia's popular multi-leg accumulator bet format) on v87pro allows you to combine between 3 and 10 match selections into a single wager. All legs must win for the bet to pay out. The combined odds are multiplied across all selections, offering substantial returns on a small stake. Minimum stake for a mix parlay is Rp 5.000. If any selection is void (e.g., a match is postponed), that leg is removed and the parlay continues with the remaining selections.

Yes. v87pro offers togel (Indonesia's traditional numbers lottery), and you can fund your account using OVO or any other supported e-wallet before placing togel bets. The platform supports popular togel markets including 2D, 3D, and 4D draw formats, with draws scheduled throughout the day. Once your OVO deposit is credited — usually within seconds — your balance is immediately available across all game categories, including togel.

Sabung ayam (traditional cockfighting) is a culturally significant form of live betting in Indonesia. v87pro offers live sabung ayam streams with real-time wagering on Meron (the favored bird) or Wala (the underdog), along with a draw option. Matches are broadcast 24 hours a day from partner arenas. Minimum bet per bout is Rp 10.000, and results are settled immediately after each bout concludes.

Yes. The slot gacor (high-payout slot) category on v87pro is fully optimized for mobile browsers on both Android and iOS devices — no app download is required. Games from Pragmatic Play, Pocket Games Soft (PGS), Microgaming, NetEnt, and Spribe load instantly in your mobile browser. The full game library, including live casino and sports betting, is accessible from any smartphone or tablet with a modern browser and a stable internet connection.

Wagering requirements specify how many times the bonus (and sometimes the deposit) must be wagered before the resulting winnings can be withdrawn. For example, if you receive a Rp 100.000 bonus with a 7x rollover requirement, you must place a total of Rp 700.000 in qualifying bets before the bonus converts to withdrawable cash. Slots typically contribute 100% to wagering, while sports bets and live casino games may contribute at a reduced rate. Check each promotion's specific terms for contribution rates.

Yes. v87pro offers a weekly sports betting rebate and a slots cashback promotion for active members. The sports rebate is calculated on total turnover across the week and credited every Monday. Slots cashback is based on net losses over the promotional period and is credited without wagering requirements — meaning cashback funds can be withdrawn after a single qualifying bet. Eligibility and rates are detailed in the Promotions section of the Platform.

v87pro operates a multi-tier VIP loyalty program. Members advance through tiers — Bronze, Silver, Gold, Platinum, and Diamond — based on cumulative deposit volume and wagering activity. Each tier unlock brings enhanced benefits: higher withdrawal limits, dedicated account managers, priority customer service, exclusive reload bonuses, and invitations to private tournaments. VIP status is reviewed on a monthly basis and can advance or be maintained based on the previous 30 days of activity.

To activate a self-exclusion, log in to your v87pro account, navigate to Account Settings, and select the Responsible Gaming tab. Choose your preferred exclusion period — available durations are 24 hours, 7 days, 30 days, 90 days, 180 days, or permanent. Once activated, the exclusion takes effect immediately and cannot be reversed early. You may also contact [email protected] to request instant activation. Self-exclusion is completely free and confidential.

v87pro allows you to set deposit limits on a daily, weekly, or monthly basis. Limits can be reduced instantly, but increases require a 48-hour cooling-off period before taking effect — this protects you from impulsive decisions. To set a limit, go to Account Settings, select Responsible Gaming, and configure your preferred thresholds. Once your limit is reached for the current period, no further deposits will be accepted until the period resets.

v87pro enforces a strict 21+ age restriction in compliance with Indonesia market gambling regulations and our commitment to responsible gaming. All members must complete KYC verification with a valid government-issued ID (KTP, passport, or driving license) that confirms their age. Accounts found to belong to anyone under 21 are immediately suspended, and balances are placed in a secure hold pending investigation. Permanent closure and balance forfeiture apply if the age violation is confirmed.

v87pro support is available 24 hours a day, 7 days a week via live chat (accessible from the bottom-right icon on every page) and email at [email protected]. Average live chat response time is under 3 minutes; email inquiries are typically resolved within 1 hour. Support agents speak both English and Indonesian (Bahasa Indonesia). For urgent responsible gaming requests — such as immediate self-exclusion — contact us directly and an agent will assist instantly.